Installation issues
How can I get help for a Cruiser installation problem?
E-mail us your problem at support@cruiser.gr and we'll contact you asap.
Channel installation, initiated through Cruiser's channel management tool, fails. What can be wrong?
Cruiser should:
- Not be blocked from the local machine's firewall. When launching Cruiser for the first time and if Java has not been used before, the default (at least) Windows firewall asks for permission to allow Java to reach the internet, and it should be allowed to do so.
- Other programs that act as firewalls or monitor internet access, may also block Cruiser. To avoid that, Cruiser should be flagged as an application that is allowed to access the internet.
Usage issues
How do I use Cruiser?
Follow the interactive tour for a step-by-step explanation of how to use Cruiser and make the best of its unique features. Feel free to ask any question or report a problem by sending e-mail to support@cruiser.gr.
Which graphics cards are supported?
Version 1.1 Beta has been tested with the following graphics cards:
- ATi Radeon 9250
- ATi Mobility Radeon 9200
- ATi Mobility Radeon 9000/9600
- GeForce2 MX400
- GeForce3
- GeForce4 Ti200
- GeForce4 Ti4200
- GeForce FX5200
Cruiser crashes. What can be wrong?
It has been reported that the Nod 32 antivirus program causes Cruiser to crash just after it tries to reach the internet (that is, Cruiser runs for a few seconds and then crashes). In these cases it is suggested that the antivirus is deactivated for as long Cruiser is used.